Microsoft AI Business Professional Certificate
A five-course professional certificate for building practical Microsoft 365 Copilot workflows across communication, collaboration, analysis, and operations.
What you’ll learn in Microsoft AI Business Professional Certificate
Microsoft's beginner-level professional certificate moves from generative-AI foundations and responsible use into hands-on work with Copilot Chat, prompts, agents, Word, Excel, PowerPoint, Outlook, and Teams. Learners build a workflow assessment, reusable prompt library, communication system, and data-driven business analysis while practicing human verification, data protection, and impact measurement. Hands-on activities require an active Microsoft 365 Copilot subscription, with some integrations depending on organizational licensing.
Who it’s for
Operations, administrative, project, and communication professionals whose organizations use Microsoft 365 Copilot and who want portfolio-ready workflow practice.
Consider another course if
People without access to Microsoft 365 Copilot, teams seeking a tool-agnostic strategy course, or learners wanting to build custom AI systems in code.