Zapier Agents
A platform for creating specialized AI agents that use connected apps, business knowledge, triggers, and actions to perform work.
What is Zapier Agents?
Zapier Agents lets teams define an agent's responsibilities, connect the applications it may use, ground it in selected knowledge sources, and give it actions to complete a process. Agents can run on demand or in response to triggers and schedules, while the activity view shows what they did and where attention is needed. The platform is suited to repeatable cross-application workflows such as research, lead enrichment, record updates, monitoring, and follow-up.
Best for
Operations, sales, marketing, and support teams that already rely on SaaS tools and want agents to coordinate repeatable work across them.
Not for
High-risk workflows that lack human approval, activity monitoring, least-privilege app connections, and a clear recovery path.